preGP is the signposting service that is linked directly to the myGP app. It is an additional purchase with our regular 2-way launch product.

General Information

A quick guide to simplifying some of the broad-strokes information concerning the preGP signposting feature.

• What is preGP?
• What is an Appointment Reason?
• How does preGP signposting work?
• What is the Telephone Appointment option?
• What is the Specialist Services option?
• What is the Local Services option?
• What are the default Local Services?
• What is the Pharmacy Signposts?
• What is the Fit Note signpost?

Activation

A checklist covering all necessary steps to activate your preGP feature on your system.

• How do I set up the Telephone Appointment signpost?
• How do I set up a Specialist Services signpost?
• How do I make specific slot types appear for Telephone or Specialist Services?
• How do I set up a Local Service signpost?
• How do I activate preGP?

Post-Activation

After preGP activation, these options can help with any additional questions.

• How do I switch off the Pharmacy Signpost?
• How does preGP signpost if no appointments are available?
• How does preGP interact with myGP Triage?

I have a problem

If you seem to be having technical issues with Appointment Reminders, check out the below links for assistance.

• Check service status page for known issues
• Contact support
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