Practice Area - iPLATO

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Welcome to the iPLATO practice area

Here you will find everything you need to start, continue, and expand your digital patient engagement journey with us. We provide comprehensive support, advice, and tips to help you get the most out of your iPLATO Connect Platform.

iPLATO’s Digital Innovation Awards 2024 are here!

Click here to nominate a practice and find out more!

Here you will find everything you need to start, continue and expand your digital patient engagement journey with us.
Your Customer Success Manager will guide you through the process and is on hand for support, advice and tricks to get the most out of your iPLATO Connect Platform.

New Practice Registration

Are you new to iPLATO? Begin your journey here with us.

Your Engagement Platform, Connect

Messaging Credits Store

Time to buy more messaging credits? Purchase SMS bundles.

Help & Support

Watch product demos, how-to guided walk throughs, and access support articles.

Become part of the community user group

Hear about customer news, events and update from within the iPLATO community group

When we asked our 2,500+ practices to score us, here’s how we did...

5 out of 5

For CPD training courses

Rated Excellent

For recommending

iPLATO to colleagues (NPS score)

Practice Feedback...

“I currently use the myGP App for my own GP Surgery. Firstly, as a patient, I have identified that a large amount of time has been saved by receiving messages and information from my practice via the app, as I am informed of what I need to be told directly into my mobile phone. I feel the app is very user-friendly and easy to navigate through. One of the examples was when my GP Practice sent me a message on 15th September that on Monday 19th September the surgery will be closed as it is a bank holiday, this helped me to save time by not calling the surgery to book an appointment.

At a practice level, my local Customer Success Manager Khalima showed me how to navigate and utilise myGP Connect and to create and send text messages to our patients. As the system is still new to us and we have just completed all of our training sessions, we as a practice will be using it to send out batch messages going forward.”

Clinical Administrator

The Corner Surgery, South East London

“I am a Practice Pharmacist and I reached out to one of the Customer Success Managers to help me get the best out of iPLATO for my daily work.

I used the Campaign Messages functionality to deliver the Flu Campaign and we saved approx 30 hours of administration work. We reached out to 286 patients using campaign messages. Previously we would contact patients through the telephone, and by using iPLATO we noticed a large decline in admin workload, which has been a great achievement.

The project was delivered through virtual meetings and 121 sessions with Khalima who was very helpful and provided brilliant support.”

Practice Pharmacist

Penhurst Surgery, Barnet, London

Join the iPLATO team

We offer an inclusive and diverse working culture where your wellbeing is important to us. It’s a place to grow, learn and develop and somewhere where your opinion matters.