iPLATO Support Centre
We’re here to help you get the most from iPLATO. We’ve answered some of the most popular queries below. If you have further feedback, we would love to hear from you.
How can we help you today?
Messaging
Click a category below to view related articles
Bulk Messaging
Batch messaging with automated coding
Appointment Reminder
Automated appt reminders with auto cancellation via SMS.
Flu Campaign
Everything you need to know to run an effective flu season SMS campaign.
The NHS app and iPLATO campaign messaging
Sending messages to the NHS app for patients.
Messaging with Self book
Send patients questionnaires and links to appt booking.
Products
Click a category below to view related articles
iPLATO Toolbar & Remote Consultation
Ad hoc messaging with loads of features and video consultation.
Patient Questionnaires
Answers from patients coded into the clinical system
Friends and Family Test
Get your FFT surveys and done each month with iPLATO.
myGP
Information on the ever reliable myGP and how your patients benefit from it.
preGP
Signposting your patients.
Triage
Our online Triage service to help make life better for the practice and patients alike.
Set-up and support
Click a category below to view related articles
General Settings
All the basics on setting up your iPLATO system.
Support
Need help? Our amazing Support team can be found here.
Information Governance
Important information on how we use data
Product Downloads
Download products once purchased like our Toolbar.
No posts found!
Training and Feedback
Click a category below to view related articles
Webinar Hub
Training Feedback
Just had some training from our friendly team of specialists? Great, well we would really love to get your feedback on the session. It helps us to constantly improve our service or allows you to provide praise about your experience.
Search for answers or browse our knowledge base.
Still can't find what you're looking for?
Fill out the form with your details and someone will get back to you shortly.