iPLATO Support Centre

We’re here to help you get the most from iPLATO. We’ve answered some of the most popular queries below. If you have further feedback, we would love to hear from you.

As seen in the variable field/mail merges section, these expressions can be added in order the software to fill in the relevant information with your Appointment Reminder.

If you are a practice with branch locations, a mail merge can also be added in:

For TPP/SystmOne users

  • <clinic> – the name of the healthcare site (as specified on the clinical system, i.e. ‘Greenvale Surgery’) -TPP ONLY
  • <clinic10> – the name of the healthcare site truncated after 10 characters (as specified on the clinical system, i.e. ‘Greenvale ‘) -TPP ONLY

For Emis users

  • <branch> – the name of the healthcare site (as specified on the clinical system, i.e. ‘Greenvale Surgery’) -EMIS ONLY

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