iPLATO Support Centre

We’re here to help you get the most from iPLATO. We’ve answered some of the most popular queries below. If you have further feedback, we would love to hear from you.

Now to create the actual message for your Flu Campaign:

  • Click on Campaigns tab found on the left-hand side menu
  • Click on Templates

On this page, you will be able to create a template for Seasonal Flu Invitation message. To create this, do the following steps:

  • Click Create Template
  • This will bring up the Manual Template Message pop-up box

  • First click on the Add New Subject button
  • This will clear the Select Template Subject field
  • Name your template Season Flu Invitation
  • Then type your invitation into the Message field

An example of a best practice templates for a Flu Invite is found below (alternatively, you can also create your own):

“(surgery name): Flu can be serious. Please call us now on xxx xxxx-xxxx to book your
appointment for a FREE flu jab or text back DECLINE to refuse.”

DECLINE is set up to be the Trigger Word for this template.

  • Once text is inserted, click Save

Now your template will be saved as an entry on the page and will be accessible in the New Message section.

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