iPLATO Support Centre

We’re here to help you get the most fromย iPLATO. We’ve answered some of the most popular queries below. If you have further feedback, we would love to hear from you.

 

It is a benefit to mark a patient with a hearing disability as Hearing Impaired within your myGP Connect system, because it will have you fully aware of the best method to communicate with the specific patient.

If you wish to mark a patient as Hearing Impaired in myGP Connect, please do the following:

  • Log in to your myGP Connect system
  • Click on Patients found on the left-hand side menu
  • Click on Patient List

  • Now search your specific patient up via the Search Box
  • Then click on your patient’s entry
  • This will bring you to their Patient Detail page

  • Refer to the Hearing Impaired switch
  • Click on the switch, it will change to Blue

Now this patient will be marked with the Hearing Impaired graphic on the Patient List page.

TOP TIP: any message received with a Hearing Impaired patient in your Inbox, will be marked with the Hearing Impaired icon.

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