iPLATO Support Centre

We’re here to help you get the most from iPLATO. We’ve answered some of the most popular queries below. If you have further feedback, we would love to hear from you.

If you wish to disable the default clinical codes assign to your myGP Connect system for, do the following steps:

  • Log in to your myGP Connect System
  • Click on Settings on the left-hand side menu
  • Select Read Code

On this page you be able to reference the clinical codes for:

  • SMS Out Automated: this is the code related to any automatic Appointment Reminders
  • SMS Out Manual: this is the code related to any manually created message sent to patients
  • SMS In: this the code related to any patient messages sent to your gateway number

If you wish to Disable:

  • Click on the Enabled drop down next to code
  • Select Disabled
  • Click Save

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