iPLATO Support Centre

We’re here to help you get the most from iPLATO. We’ve answered some of the most popular queries below. If you have further feedback, we would love to hear from you.

If you need to adjust any of the settings within your User Account, please do the following steps:

  • Log in to your myGP Connect system
  • Click on Settings from the left-hand side menu
  • Click on Users

 

  • Find your User account from the list and click on it

 

  • To help make logging into your account more secure, we have added Multi-Factor authentication (MFA) also known as 2-Factor authentication
  • We recommend adding a Mobile Number to your User account to make 2-Step authentication as quick as possible for you
  • Make any necessary changes to your account and then click Save

Important note: We will only ever use your mobile number for the purpose of MFA.

 

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