Any Connect users can be assigned a Triage category. This means they will receive a notification email if any patient requests are received within their assigned category.

To assign a Connect user a myGP Triage category, please follow these steps:

• Log into your myGP Connect system, go to the left-hand side menu bar and click on Settings.
• Then press on myGP Triage at the top of the screen.
• The myGP Triage settings screen will be displayed.

 

 

• By default, you will be in the myGP Triage – Manual section
• Underneath each category tile, there is a Add User button on the bottom right

• Click on this and a drop-down menu will appear with any Connect users
• Select the appropriate Connect user
• They will appear as an entry below the tile