iPLATO Support Centre

We’re here to help you get the most from iPLATO. We’ve answered some of the most popular queries below. If you have further feedback, we would love to hear from you.

Now to create the actual message for your Coronavirus Vaccination Campaign:

  • Click on Campaigns tab found on the left-hand side menu
  • Click on Templates

On this page, you will be able to create a template for Invitation message. To create this, do the following steps:

  • Click Create Template
  • This will bring up the Manual Template Message pop-up box

  • First click on the Add New Subject button
  • This will clear the Select Template Subject field
  • Name your template (e.g. Coronavirus Vaccination Campaign)
  • Then type your invitation into the Message field

An example of a best practice templates for a Coronavirus Vaccination Campaign is found below (alternatively, you can also create your own):

“From (surgery name): Dear <firstname2>, you are eligible for a free Covid vaccination. Call the practice on xxxxxxxxxx to book an appt. Text back REJECT to refuse  .”

REJECT is set up to be the Trigger Word for this template.

  • Once text is inserted, click Save

Now your template will be saved as an entry on the page and will be accessible in the New Message section.

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