iPLATO Support Centre

We’re here to help you get the most from iPLATO. We’ve answered some of the most popular queries below. If you have further feedback, we would love to hear from you.

 

If you wish to receive an notification when your credits hit a certain number, you can set up a Low-Credit Alert in your myGP Connect system. The main purpose of this is for self-funded practices to keep track of their credits, if your practice is CCG funded then this is more an optional tool. To set up, please do the following:

  • Log in to your myGP Connect system
  • Click on Settings found on the left-hand side menu
  • Click on Messaging Alerts

  • Now select the Low Credit Alert sub-tab

We are in the Low Credit Alert section, to set this feature up, please do the following:

  • Click on the Disabled option
  • Select Enabled from the drop down
  • Select the number of credits you wish to reach before receiving a notification (e.g. 100)

Now to assign the email address the notification will be sent too:

  • Click Add New on the far right of screen
  • You will see the Add Alert Email pop-up box

  • Insert the email address in the Add Email field, now click Save
  • The pop-up box will disappear, now click Save again on the main page

Your Low Credit Alert has now been successfully set up.

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