iPLATO Support Centre

We’re here to help you get the most from iPLATO. We’ve answered some of the most popular queries below. If you have further feedback, we would love to hear from you.

To create the Campaign message itself, do the following steps:

  • Scroll down to Step 2: Create your message content

 

Here you will need to create unique text messages for myGP users (Data Messages) and non-myGP users (SMS Messages).

Using a Patient Questionnaire

If you are sending a Patient Questionnaire in your Self-book message, details will pre-populate for you.

  • Refer to the myGP App Message content box on left.
  • If you select to send a Patient Questionnaire as well, a message will be pre-populated for you. Usual for things like Asthma and Diabetic reviews.

Sending a Self-book link without a Questionnaire

  • Refer to the myGP App Message content box on left.
  • Patients using the myGP app will be able to book their appointment direclty from the app
  • For your reference, I have provided a default text message for myGP patients below that you can use and customise for your campaign:

Dear <firstname2>, you are eligible for a (campaign name). Book an appointment today in your myGP app.

Please note – the link the patient clicks on will pre-populate.

  • Now, refer to SMS Message (non-myGP Patients) box on right
  • Input your text message in the below text field
  • For your reference, I have provided a default text message for non-myGP patients below that you can use and customise for your campaign:

Dear <firstname2>, you are eligible for a (campaign name). Book an appointment by using the following link:

Please note – the link the patient clicks on will pre-populate.

Now move on to Selecting your appointment type

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