iPLATO Support Centre

We’re here to help you get the most from iPLATO. We’ve answered some of the most popular queries below. If you have further feedback, we would love to hear from you.

160 characters is the maximum character count for a message to be sent using 1 credit on your myGP Connect system. You are able to exceed this count, however the default setting is set to 3 SMS texts.

To adjust this default setting, do the following steps:

  • Log in to your myGP Connect system
  • Click on Settings found on the left-hand side menu
  • Click on Gateway

  • Scroll down to the General Settings
  • Choose from the Maximum Message Length drop down menu
  • Choose from the options of 1 to 5 SMS

This will now successfully adjust how many messages can exceed the 160 character count.

Table of Contents