iPLATO Support Centre

We’re here to help you get the most from iPLATO. We’ve answered some of the most popular queries below. If you have further feedback, we would love to hear from you.

A Cancellation Summary Report is an automatically generated daily report that will summarise any cancellations your practice has on that day, or any appointments that requires a manual cancellation.

Look below for a visual example of this report:

In order to receive the Summary Report, you will need to assign it to a specific email address. Do so by following these specific steps:

  • Log in to your myGP Connect system
  • Click on Settings from the left-hand side menu
  • Select Cancellation
  • From the Cancellation page click on the sub-tab of Summary Report

  • From the Summary Report section, refer to the Status column
  • Now click on Disabled and choose Enabled
  • Then click on the Add New button to the right
  • This will bring up an Add Recipient Email pop-up box

  • Type in the Add Email field the selected email you wish to receive the Summary Report
  • Click Save, this will close the pop-up box and bring you back to the main page
  • Click Save once again on the main page and the assigned email address will appear in the main Recipient box

 

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