iPLATO Support Centre

We’re here to help you get the most from iPLATO. We’ve answered some of the most popular queries below. If you have further feedback, we would love to hear from you.

 

You can create a template for a campaign message, or any regular outgoing message. Templates can also be assigned a custom Trigger Word. In order to create a template, follow these steps:

  • Log in to your myGP Connect system
  • Click on Campaigns found on the left-hand side menu
  • Click on Templates

On this page, you will be able to create a template for an ongoing message. To create this, do the following steps:

  • Click Create Template
  • This will bring up the Manual Template Message pop-up box

  • First click on the Add New Subject button
  • This will clear the Select Template Subject field
  • Name your template in this field (e.g. Flu Invitation)
  • Then type in your template into the Message field
  • Click Save

Now your template will be saved as an entry on the page and will be accessible in the New Message section.

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