iPLATO Support Centre

We’re here to help you get the most from iPLATO. We’ve answered some of the most popular queries below. If you have further feedback, we would love to hear from you.

In order to activate a Local Services signpost for preGP, please do the follow steps:

  • Log in to your myGP Connect system
  • Click on Settings found on the left-hand side menu
  • Click on the preGP – Care Navigation section

  • Scroll down to the Local Services section
  • Click  + Add Service
  • This will bring you directly to the New Local Service page

  • Fill in the name of the service in the Service Name field
  • Write a brief explanation of the service in the Description field
  • Add in a phone number for the service in the Phone Number field
  • Add in a web site address in the URL field (include the http:// part of address)
  • Choose an appropriate graphic for service in Icon
  • Tick an expression or reason for preGP to signpost via Appointment Reasons
  • Click Add Service

Afterwards, you will be brought back to the main page with a notification that a Local Service has been added. The assigned Local Service will be displayed in the Local Services section.

Please Note: Once you create the Local Service, you can edit or delete the slot at any later point.

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