In this section, you will find everything related to the iPLATO toolbar.

Adding the iPLATO toolbar to your desktop/laptop

Below is a list of all elements that are necessary to double-check in advance of your iPLATO toolbar activation.

• How to install
• iPLATO Toolbar Technical Requirements
• Activating the iPLATO toolbar in EMIS Web
• Activating the iPLATO toolbar in SystmOne
• Creating a new account or adding new users
• Logging in
• Switching between user accounts

What can it do?

Messaging

• Selecting a patient
• Sending a message
• Attaching file to message
• Allowing a patient to reply to message
• Monitoring patient responses

Patient Questionnaires

• Selecting a patient
• Sending a Patient Questionnaire via the toolbar
• Monitoring a patient response to a questionnaire via the toolbar

Video consultation

The Video Call feature will allow you to conduct live video calls with your patients from a remote location.

• Selecting a patient
• Sending Patient a Video Invitation
• Calling a patient with a video consultation
• Options during Video Consultation
• How to apply Background Effects on video call?
• Using chat option during video call
• Sharing during a video call
• Recording during a video call
• Troubleshooting options during a Video

Templates

Several SMS Template options come built-in or customisable with the iPLATO toolbar.

• Saving message templates when composing a message
• Creating and managing message templates
• Using built-in message templates
• Managing Templates
• Create a new template

I have a problem

If you seem to be having technical issues with the iPLATO toolbar, check out the below links for assistance.

• Check service status page for known issues
• Contact support