iPLATO Support Centre

We’re here to help you get the most from iPLATO. We’ve answered some of the most popular queries below. If you have further feedback, we would love to hear from you.

CONFIGURING YOUR EMAS MANAGER FOR THE iPLATO TOOLBAR

Configuring your EMAS manager for the iPLATO toolbar

Checking you are already connected to iPLATO

 

  • Click on the EMIS logo and select System Tools>EMAS manager

Select the Partner API Tab

  • Look for Patient Care Messaging on the left hand of the screen.  (This is the name EMIS gives us)
  • If active, it will have a green tick next to the name

If it is not active, please contact our Customer Support team

Confirm the users who will access the iPLATO Toolbar

  • At the top of the screen, select Edit Users
  • Tick each user who will need access to the toolbar
  • Important – EMIS web will ask for a password.  You do not need to note this down or pass it on to any user
  • Once completed, press OK

Help make it easy for users to log into the iPLATO Toolbar

  • On the top of the screen, select Login Access
  • Select Auto Login and Allow Login
  • Once completed press OK
  • Buddy will now auto login and load for those users

EMIS pop-up on first use

When you first use myGP Buddy with EMIS for the first time, a pop-up will appear (shown below) for each user

  • Enter your EMIS username and Password

Important – you will only need to do this once

 

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