iPLATO Support Centre

We’re here to help you get the most from iPLATO. We’ve answered some of the most popular queries below. If you have further feedback, we would love to hear from you.

You are able to create a brand new SMS Template to use in the iPLATO toolbar.

Simply:

  • Login to the toolbar
  • Select Templates from the drop-down menu by clicking on the IP button from the toolbar (the icon to the far left)

 

This brings you to the Templates section:

 

  • Select New Template at the bottom
  • Give your template a TITLE
  • Select an existing Category or write the name of a new category for your template
  • Write your message in the Message field
  • Use the grey button on the right to add Mail Merges that will add relevant details for the patient you are sending to.

  • Choose if you want to Allow Response

  • Choose if you want to Add an additional code that will be read-coded back to your clinical system every time you send this template.
  • Hit Save changes

Now it will be available as a selected Template when creating a message.

Please Note: If changes need to be made to Template at later point, you have the options to Update or Delete.

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