iPLATO Support Centre

We’re here to help you get the most from iPLATO. We’ve answered some of the most popular queries below. If you have further feedback, we would love to hear from you.

To create a list of patients for a campaign with Self-Book, please do the following steps:

  • Click on Campaigns found on the left-hand side menu
  • Click on Self-Book

 

  • To create a new campaign, Add New

You will see previous and current campaigns listed on this page as well.

 

 

  • You will be in the Step 1: Select Patients

 

In this section, you will be able to add your recipients in three different methods:

EMIS Add patients via Patient ID

  • Copy your patient’s ID numbers from your clinical system
  • Refer to the Enter patient’s detail section
  • Paste the Patient ID numbers into the Select Patients box on the upper left
  • Click the Move Selected arrow to the lower right
  • Your patient will appear in the Selected Patients box to the right

TPP: Add patients via patient NHS number

  • Copy your patient’s NHS numbers from your clinical system
  • Refer to the Enter patient’s detail section
  • Select the Patient NHS Number option from the upper left box
  • Paste the NHS numbers into the Select Patients box on the lower left
  • Click the Move Selected arrow to the lower right
  • Your patient will appear in the Selected Patients box to the rights

TOP TIP: Once you have the selected patients, a new blue button will appear below the recipients list with the Excluded Patients. These are patients without a mobile number registered on your clinical system.

Now proceed to Step 2 – Creating your message

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