iPLATO Support Centre

We’re here to help you get the most from iPLATO. We’ve answered some of the most popular queries below. If you have further feedback, we would love to hear from you.

This article describes how to send a message using the iPLATO toolbar.

  • Select a patient from your clinical system
  • The toolbar message function will automatically become enabled
  • Select the toolbar Message icon

  • This will then open up the Messaging pop-up

 

  • Confirm that recipient Phone number is correct
  • Type message in Write text here… box
  • Click Send and Save

Top Tip: if you wish for patient to reply, click Allow patient to reply once box

Please Note: Messages will keep trying to deliver for 72 hours – waiting for a phone to have mobile signal.

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