iPLATO Support Centre

We’re here to help you get the most from iPLATO. We’ve answered some of the most popular queries below. If you have further feedback, we would love to hear from you.

A campaign message is a message sent out to a large batch of patients. A common example is sending a message out to patients for a Smoking Status, Asthma Review, or Flu Campaign.

In order to action a campaign message using myGP Connect, please do the following steps:

  • Log in to your myGP Connect system
  • Click on Campaigns found on the left-hand side menu
  • Click on New Message
  • You will be directed to the Select Recipients page

On this page you can select the recipients for your message. To action this for campaign message, do the following steps:

  • Refer to the Select Recipient Group(s) box on the bottom left
  • Any Group you have created will appear here
  • Select your group name and then click the Move Selected arrow to the right
  • This will move your group’s names and details to the Recipients box to the right
  • Now click Next at the lower right of the page

This will direct you to the Create Message page:

On this page, we will be able to assign the text message that will be sent to our group. In order to action, please follow the next steps: If you wish to use a Template

  • Refer to the Templates box on left
  • Any Templates created will appear here
  • Click the Move Selected arrow
  • This will move your Template to the Message box to the right
  • Click on Next

If you wish to free-hand type a message

  • Click on the Message box to the right
  • Free-hand type the message you wish to send
  • Click Next

Please Note: If your message exceeds 160 characters, it will cost more then 1 credit to be sent out. A pop-up will appear to notify you of this. Click OK to proceed.

  • You will now be brought directly to the Sending Options page. This is the final step to send out the campaign message:

Please do the following:

This pop-up will display you Message Confirmation Summary, allowing you to double check that the information is correct before sending. Now to do the final step:

  • Click Send
  • You will receive a confirmation pop-up message

  • Click OK

Your campaign message has now been sent.

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